Privacy Policy | Spezio Apartments Perinthalmanna
Spezio Apartments

Privacy Policy

How we protect your information

Last Updated: December 2025

1. Introduction

Spezio Apartments ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information when you make a booking or inquiry:

  • Full name
  • Email address
  • Phone number
  • Address
  • ID proof details (for check-in verification)
  • Payment information (processed securely via Razorpay/Bookingjini)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

3. How We Use Your Information

We use your information to:

  • Process and manage your bookings
  • Communicate with you about your reservation
  • Send booking confirmations and updates
  • Respond to your inquiries and requests
  • Improve our website and services
  • Comply with legal obligations
  • Send promotional offers (only with your consent)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic (Google Analytics)
  • Deliver targeted advertisements (Meta Pixel)

You can control cookie preferences through your browser settings or our cookie consent banner.

5. Third-Party Services

We use the following third-party services:

  • Bookingjini: For processing bookings and payments
  • Google Analytics: For website analytics
  • Meta (Facebook) Pixel: For advertising and analytics
  • Google Maps: For location services

These services have their own privacy policies governing the use of your information.

6. Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing through certified providers
  • Limited access to personal data
  • Regular security assessments

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for 7 years for accounting purposes.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: